Skip to content

Frequently Asked Questions

Got questions?

Answers for people who organise a dance event and for people who take part.

For organisers

What is DanceMatik?
DanceMatik is the online platform for organising dance events: registrations and judging for competitions and masterclasses, tickets with seating plans for recitals, QR entry control and results, in one place, in the browser.How it works
What kinds of event can I organise?
With DanceMatik you can organise competitions, recitals, masterclasses, multi-day festivals and info-only events. The kind you pick decides what the creation flow asks for: a competition its categories and prices, a recital its tickets, a masterclass or festival its packages.Event management
How do I organise a dance competition with DanceMatik?
With DanceMatik a dance competition is a single event, from registrations to results. You create an event of type «Competition» and add the competitions with discipline, age category, levels, formations and prices; schools and dancers register and pay online, and the platform checks age and category. The timetable and, if you use them, competitor numbers come from the registrations; judges vote from their phones, and results and official reports are published as PDFs on the event page.Dance competition software Big screen How to choose dance competition software
How do I organise a dance recital with DanceMatik?
With DanceMatik a dance recital is an event with its own ticket sales page. You choose the «Recital» type, enter dates, venue and poster and put the tickets on sale: with the floor plan and numbered seats, or by capacity with price tiers. Families buy online and receive a ticket with a QR code, which staff scan at the door with a phone.Recital organisation
How much does DanceMatik cost?
Publishing an event on DanceMatik is free. Registrations and tickets carry a commission, which you can absorb in the price or pass on to the buyer. Some optional services are paid per event: publishing the timetable, running judging and voting live beyond the first competitions, emails to all participants.
Who collects the payments?
On DanceMatik the organiser collects the money: if you connect your own Stripe or PayPal account, payments go straight to you. If you connect nothing, DanceMatik collects and transfers the net amount to you.
Can I sell recital tickets with numbered seats?
Yes: DanceMatik sells recital tickets with the hall's floor plan and numbered seats. For a recital you choose floor-plan sales: you draw the sections, rows and seats of the hall, and buyers pick their seat on the map or let the platform assign seats next to each other. If the hall has no numbered seats, you sell by capacity with price tiers.Online ticketing
How do schools and dancers register for a competition?
On DanceMatik schools and dancers register online, from the event page: they choose dancers and competitions, upload the music track if the competition asks for it and pay in the same step. Schools keep their dancers from one event to the next, and the platform checks age and category.Online registration
How do the judges vote?
With DanceMatik judges vote from a phone or tablet, on a web page with their own account. Results are calculated with the Skating System or with the 3D system, scoring on criteria you choose, and the official report comes out as a PDF with every judge's marks.Competition judging
Can I run a circuit with several legs?
Yes: DanceMatik runs multi-leg circuits with an overall ranking. DanceMatik activates the circuit on request and makes you its manager. Legs can be events run on the platform or competitions held elsewhere with results uploaded from Excel, and the overall ranking is recalculated when you publish the results of a leg.Circuit management
How is entry controlled?
With DanceMatik entry is controlled with the QR code on tickets and registrations, read by the staff with a phone or tablet, even across several gates at once. Anyone who has already come in is flagged at every gate.Event check-in
Can several people work on the same event?
Yes: on DanceMatik several people can work on the same event. You invite staff by email and give each one a role — management, read-only, door, judging, photos — adding or removing individual permissions. Every login is personal.
Does DanceMatik handle music licensing and permits?
No. DanceMatik is not a certified automated box office: music licensing, public performance licences and tax obligations stay with the organiser. The platform gives you the data to handle them: the tracks uploaded for each competition, who came in, the earnings already accounted for.
Does DanceMatik issue invoices?
No: DanceMatik does not issue invoices. For every payment it prepares a non-tax receipt, with the organiser's details if you enter them; invoices and tax receipts remain the organiser's responsibility.
Can I reuse last year's edition?
Yes: on DanceMatik you clone the event and the new edition starts with venues, competitions and price lists already set. Dancers and competitions can also be imported from Excel.
Can I put the event on my school website?
Yes: every DanceMatik event has a ready-made embed code, to put on your school website as a card or as a list.
Do I need to install an app?
No. DanceMatik works in the browser on computers, phones and tablets, judging and entry control included.Competition judging Big screen

For participants

How do I register for a competition?
Open the event page from the home page or the event search, click «Register» and follow the guided steps: choose the dancers and the competitions, and pay at the end.
What payment methods are accepted?
The organiser chooses them for each event: card through Stripe, PayPal or bank transfer. You can also use your DanceMatik credit, if you have any. Payment runs over an encrypted connection.
Can I cancel my registration?
Until you have paid, you can remove it from the cart. After payment, write to the organiser: the refund policy is shown on the event page, and cancellations and refunds are handled by them.
How do I receive my registration confirmation?
Once payment is confirmed you get a confirmation email at your account address. Shortly after, another email arrives with the PDF of your registration or tickets, which you can also download from your personal area.
Where can I see the results of a competition?
When the organiser publishes them, results and official reports can be downloaded as PDFs from the event page, with no sign-up needed. There is no public live scoreboard.
Do I need an account to buy tickets?
Yes: to buy tickets you sign in or register, so tickets and receipts stay in your personal area. To register for a competition you can fill in the whole form and create the account only at the cart.